Forms Pro capabilities have been extended into the new Customer Voice application to be a simple yet powerful feedback management solution. Customer V...
Who Said Automation? Meet AI Builder.
Following the last article on Power BI as a potent reason to switch from Dynamics AX to Dynamics 365 – here is a snapshot of AI Builder, its c...
Dynamics 365 Guides and Asset Management Interaction: Practical Guide
Dynamics 365 Guides is another example of how we can use mixed reality to create experiences that are part of the production or maintenance process. T...
Moving from Dynamics AX to Dynamics 365: Why You Are On The Rush.
Even though four years have already passed since Dynamics 365 was released, some organizations still have not upgraded their system to the latest vers...
Dynamics 365 and Remote Assist collaboration: case study
Organizations face many different challenges to digitally empower their service technicians nowadays due to the complexity of machines and systems in ...
AI Builder: Service Launch & Snapshot.
As OutSmart Team is about to kick off the AI Builder service, we are thrilled to announce Davor Horvatic and Petra Simovic who have joined our team fo...
Power Virtual Agents: extending F&O Apps
Power Virtual Agents is a mechanism for creating user interfaces in business applications within Microsoft. As it’s built on top of Power Platform, ...
Power Apps + F&O: Case Study
In this article, we would love to talk more about Power Apps and how we can use them in tandem with F&O. There are three key types of power apps t...
Power Automate + F&O: Case Study – Part 2
We have already covered some cases in the first part of Power Automate + F&O, describing how workflows, alert rules, instant flows, and inbound fl...
Power Automate + F&O: Case Study
It’s already been covered what Power Automate is in this article; however, we’d like to dive deeper, presenting some of the scenarios that can be ...