In the Microsoft Dynamics ecosystem, we’ve all heard the upgrade horror stories where innocent companies are left with messy code, missed steps, and a costly aftermath. Those situations are the result of unclear expectations, lack of quality assurance, and a general mismatch between the company and solution partner.
There are a number of companies moving from Dynamics AX to Dynamics 365 for Operations right now to upgrade to the latest version. Software upgrades in general can be tricky depending on the complexity of your system and customizations, but there’s an added layer of concern when you factor in a relatively new product like Dynamics 365. So, how do you prevent disastrous delays in your upcoming upgrade project? Easy. You invest the time into selecting a good partner
Although there are a lot of areas you should evaluate in your partner selection process, let’s take a look at how quality assurance (QA) factors in.
QA should be built into every project to ensure the best results. If you are deciding on a software solution partner to help you with your transition to Dynamics 365 for Operations, here are some things to look out for:
- Hire a team, not a one-person developer act
- Make sure there’s a supervisor for the project
- Determine what the partner’s QA processes and standards are
- Ask for project examples and client references
Remember, this is only one area to consider when choosing a partner to help you transition from Dynamics AX to Dynamics 365 for Operations. Before you make any decisions, read our e-book for 6 additional tips
on what qualities and credentials a partner needs to have to ensure project success.